Troubleshooting

1. Possible Reason: Sealing ring not properly installed
   Solution: Reposition sealing ring, ensure it is snug behind sealing ring rack
2. Possible Reason: Float valve in the popped-up position
   Solution: Gently press the float valve downward with a long utensil
3. Possible Reason: Contents in cooker are still hot
   Solution: Turn steam release handle towards “Venting” position, then lower lid onto cooker base slowly, allowing heat to dissipate

1. Possible Reason: Pressure inside the cooker
   Solution: Release pressure according to recipe; only open lid after float valve has dropped down.
   Contents may be under pressure; to avoid scalding injury, do not attempt to force lid open.
   
2. Possible Reason: Float valve stuck at the popped-up position due to food debris or residue
   Solution
   Ensure steam is completely released by quick releasing pressure, then press float valve gently with a long utensil. Open lid cautiously and thoroughly clean float valve, surrounding area, and lid before next use.

Possible Reason: Cooling of inner pot may create suction, causing inner pot to adhere to the lid
Solution: To release the vacuum, turn steam release handle to “Venting” position.

1. Possible Reason: No sealing ring
   Solution: Install the sealing ring
2. Possible Reason: Sealing ring damaged or not properly installed
   Solution: Replace sealing ring
3. Possible Reason: Food debris attached to the sealing ring
   Solution: Remove sealing ring and clean thoroughly
4. Possible Reason: Lid not closed properly
   Solution: Open then close the lid again
5. Possible Reason: Sealing ring rack is warped or off-centre
   Solution: Remove sealing ring from lid, check sealing ring rack for bends or warps. Contact Customer Care
6. Possible Reason: Inner pot rim may be misshapen
   Solution: Check for deformation and contact Customer Care

1. Possible Reason: Food debris on float valve or float valve silicone cap
   Solution: Remove float valve from lid and clean thoroughly; perform “Initial Test Run” to check for function and record findings. Contact Customer Care
2. Possible Reason: Too little liquid in the inner pot
   Solution: Check for scorching on bottom of inner pot; remove if necessary.
   Add thin, water-based liquid to inner pot based on size:
   3L – 1 cup | 5.7L – 1 1/2 cups | 8L – 2 cups
3. Possible Reason: Float valve silicone cap worn, damaged or missing
   Solution: Install or replace float valve
4. Possible Reason: Float valve obstructed by lid-locking mechanism
   Solution: Tap float valve with a long utensil. If the float valve does not drop, turn the cook cooker off. Contact Customer Care
5. Possible Reason: No heat in the inner pot
   Solution: Perform “Initial Test Run” to check for function and record findings. Contact Customer Care
6. Possible Reason: Inner pot base may be damaged
   Solution: Perform “Initial Test Run” to check for function and record findings. Contact Customer Care

1. Possible Reason: Steam release handle not in “Sealing” position
   Solution: Turn steam release handle to “Sealing” position
2. Possible Reason: Cooker is regulating excess pressure
   Solution: This is normal; no action required

1. Possible Reason: Not enough liquid in the inner pot
   Solution: Add thin, water based liquid to inner pot based on size:
   3L – 1 cup | 5.7L – 1 1/2 cups | 8L – 2 cups
2. Possible Reason: Pressure sensor control failure
   Solution: Contact Customer Care
3. Possible Reason: Steam release handle not seated properly
   Solution: Turn steam release handle to “Sealing” position.

1. Possible Reason: Bad power connection or no power
   Solution: Inspect power cord for damage. If damage is noticed, contact Customer Care.
2. Possible Reason: Cooker’s electrical fuse has blown
   Solution: Contact Customer Care